Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Guarantee

  • Our crew of qualified professionals will do their best to answer to your support inquiries in about 1 hour. If, however, the issue you have encountered calls for the assistance of our Admin =Team,= we’ll forward the ticket to the administrator on duty and will post a note to let you know.

  • Top quality support service
  • Qualified Client Support Service

  • Our customer assist Dept will be on duty for you round the clock to to take care of all assistance inquiry tickets that you submit. We offer client support for the software that are installed in advance on your hosting server. These include our custom developed Web Hosting Control Panel, the preferred Operating System as well as the server administration panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Hosting Control Panel that is included cost–free along with your virtual server, you’ll find a content rich Help zone, which incorporates all that you should have knowledge of when organizing your web–sites and software packages. We have integrated a wide array of how–to articles and reviews and video training that present the basic site managing duties in an easy to comprehend manner.