Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you’ll find a detailed Help section offering a plethora of articles and commonly asked questions. They are answered by our support team of knowledgeable techs. Simply fill in your question and our clever software will return the most suitable answer.

  • Top quality support service
  • Educational Videos

  • We have prepared a collection of instructional video tutorials that detailedly demonstrate how you can resolve a common issue associated with your Linux cloud web hosting account. You can find the tutorial videos in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 customer service with a 60–minute response guarantee. A group of competent tech support engineers will be available to you to respond to all the questions that you might possibly have. During non–busy hours, a response will be provided in even less than twenty minutes.