A 99.9% Server Uptime
We’ve set up our cloud web hosting platform using reliable hardware components and heavily tweaked software. Our administrators have installed a modified version of Security–Enhanced Linux on each of our servers to ensure optimal safety and dependability. We have set up a number of denial–of–service protection tools in addition to powerful firewall software to make sure our internal network is invincible and safe.
All our Linux cloud web hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our own internal network in all our datacenters. Everything is based on top–hole hardware elements delivered by Juniper. What’s more, on each router, we’ve installed a firewall with a complex algorithm so as to sift out all suspicious requests.
Hence, in all our datacenters – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to lessen all potential risks with our cloud hosting plans and regardless of the fact that we provide first–rate tech support, there are cases when the client is simply not pleased with what we have to offer. Or he needs to move to a more robust hosting service, like a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t pleased, you will receive a refund.
24/7 Technical Support
When you own a hosting firm, your support engineers are of foremost importance. This is the reason why we have meticulously picked a highly practiced group of techs, each with many years of practice behind his back. With their help, our company offers 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are responded to in under one hour and our average ticket response time is less than 20 minutes!