Many persons who start using their very first hosting account, or change companies, typically have questions in regards to how particular procedures are completed or chance upon predicaments when setting up various things, including emails, site settings, and so on. That is the reason why, many providers have prepared documentation with the most frequently asked questions and issues in order to help their clients receive info swiftly and seamlessly. As a result, the support staff can spend more time on real issues that certain clients may be encountering, since the solution for the minor things will be available online and customers will be able to easily solve them without touching base with the customer service team. Having exhaustive documentation is vital, especially for new users with zero prior experience, because the hosting service involves a huge number of features and many people can get confused about what action to take. A good knowledge base can both help you do the operations that you want and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting package from our company, you will obtain access to our thorough online documentation where you will find information on just about everything connected to our web hosting solutions. The topics encompass anything from how to set up an e-mail address on your hand phone, to how to do different things using an .htaccess config file. The articles themselves are written in a simple-to-understand manner and include exhaustive guides on how to perform a certain task inside your Hepsia hosting Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns software applications on your computer. The complete archive of articles will be located in the Help section of the Control Panel, but those that are relevant to a given Control Panel section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you will be able to learn more or less everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans include thorough online help documentation where you will see information about all the functions that our custom Hepsia Control Panel offers, plus solutions to various questions and difficulties that you might face. All user manuals feature in-depth descriptions, which goes to say that you won’t have to worry about skipping something if you’re intending to export a MySQL database, for example. The troubleshooting articles encompass a number of likely reasons for given problems and the solution for each and every one of them, so if you’re unable to send emails even though you have the correct outgoing mail server settings, for example, you can quickly find out what the reason for this could be and recover the issue with several mouse clicks in your mail client. As Hepsia offers quite a lot of features, you will be able to find related articles in every single section. If you wish to examine all help articles, click on the Help link, which is located in the top right corner of the window.